Featured services
INSURANCE GRIEVANCES
Inso Quotient (I-Q) value the relation between the Insurance Companies and Customers. Sometime, it happens that due to some mis-selling, policy or service matter grievance, delay in processing, under payment of insurance claim, the Customer feel disheartened towards insurance sector and here comes the need of I-Q’s online technology based platform for insurance grievances redressal services. Our technology based platform clubbed with our expert Team assist customers to resolve their insurance grievances speedily which result in re-initiating the lost trust back in Insurance sector. I-Q is a private platform and in no way connected with IRDA. I-Q’s Team provide assistance and guidance in resolution to insurance grievances viz :-
Mis-selling by Fake Marketers
Risk Management in Unfair Insurance Marketing
Claim Rejection or Under Paid
Delay in Claim Process
Policy Rejection or Lapse
Service Matters
Mis-selling by Fake Marketers
Now and then, scrupulous Fake Marketers/Intermediaries try to sell to Customers insurance policies through fake promises and offers. The customer sometime early and sometime at later stage, when come to know about the mis-selling feel scammed. We at that time help the customer to find the unbiased right solution.
Delay in Claim Process
It is said by William E. Gladstone that ‘justice delayed in justice denied’. Insurance amount is the most needed money at your hard time. There are sometime seen that claim settlement take so much time that the customer feel dis-heartened. This is the time customer need our professional advise.
Risk Management in Unfair Insurance Marketing
Once the sales is carried out by scrupulous sales person and policy is issued, what are the options available and what should be done. IQ Team come for your rescue and action depend on the time period you come to know about it.
Speedy Claim Process
It cant be presumed that everybody knows everything. Same is with the Insurance sector. Customer already very busy with their respective work and life that we cant expect him as a master of insurance matter. Processing insurance claims is a time-consuming and time bound task and it needs lots of resources and expertise. Our team of experienced and professional insurance claim assistance services offers best in class services.
Claim Rejection or Under Paid
There are various reasons, and here you need our help and advise to re-claim your justified claim through right ways. Insurance is a specialised subject and any mistake at any stage can lead to claim rejections also.
Policy Rejection or Lapse
There can be various reason like delay in payment, bouncing payment which lead to loss of coverage. Don't worry, IQ Team is there to assist you to restore your policy and protection.
Claim Scam
It might possible that you fall pray to insurance claim scam. It is seen that some fraudulent people by forging documents and with fake representation taken claims against your policy but you come to know about it at later stage. You will be requiring out services there.
Service Matters
Customer sometime face difficulties in service matter like adding nominee, changing communication address or date of birth in their insurance policies. IQ Team help them with right advise and guidance.